Shipping & Returns

Shipping

Please find shipping information in below table. All orders placed before 12pm on Monday to Friday will be shipped the same day. 

*Due to Brexit, we are unfortunately experiencing delays in deliveries to the UK with UPS.

Returns

If for any reason you are not entirely satisfied with your purchase, you have the possibility of returning the item to us. We accept returned items within 60 days following the delivery of your order. You may try on the clothes at home, but the styles should be returned in the same condition as when received: unwashed, not used and with the original tag attached. 

We offer free return service within EU. You will receive a pre-paid return label with your order. Fix it on your return parcel and hand in the parcel at your local Parcel Shop.

For customers outside EU return costs of unwanted goods are paid by the buyer. Returns should be sent to:

Systemtransport A/S 
Att: Baum und Pferdgarten
Transportcenter allé 19, port 3-9 
7400 Herning 
Denmark

If you have any questions, please contact our customer care team at customercare@baumundpferdgarten.com.